Auralink Requirements

What do I need to run Auralink?

Each user, or endpoint, requires just a few things to use Auralink. Auralink runs on your existing computer with nominal additional equipment to ensure the quality Auralink experience. Please see the System Requirements and Peripherals Requirements sections below.

Supported OS

  • Windows XP, Vista, and Windows 7
  • Mac OS X 10.5 "Leopard" and later (Intel CPU)
Minimum Configuration (Encodes CIF and Decodes up to SD)
  • Windows XP SP 2
  • Pentium 4
  • 1Gb Ram/40 Mb free on HDD
Recommended Configuration (Encodes SD and Decodes up to HD)
  • Windows XP SP 2
  • Core 2 Duo 2Ghz
  • 2Gb Ram/40 Mb free on HDD
Recommended Configuration (Encodes HD and Decodes up to HD)
  • Core 2 Duo 2.8 Ghz or better wit DDR3 memory
  • Core 2 Quad with DDR2 or DDR3 memory
  • i7® based system
Recommended Web Cams
  • Creative Live! Cam Socialize HD - Encodes up to HD
  • Logitech Webcam® Pro 9000 - Encodes up to HD
  • Logitech Webcam® C600 - Encodes up to HD
  • Logitech Webcam® Pro 905 - Encodes up to HD
  • Logitech Quickcam® Pro 9000
  • Logitech Quickcam® Pro for Notebooks
  • Microsoft Lifecam VX-6000
Recommended USB Headset or Echo-Cancelling Speakerphones
  • Logitech USB  ClearChat Headset series
  • Plantronics USB Headsets
  • ClearOne Chat-50 or Chat-150 Speakerphone
  • Phoenix Duet or Solo Speakerphone
Firewall Configuration

Though the Auralink Proxy will ensure the ability to place and answer calls with Auralink, users will get better performance with opening just a few firewall ports. Most users will have to pass this information to their network administrator.

AuraLinkConferencing Specific Ports (ports in red are critical):

Port(s)
Access Comments
TCP Port 80 Web Access to AuraLinkPortal If you can surf the web, this port is already open
TCP Port 443 Secure Web Access to AuraLinkPortal Used only if you are accessing the Auralink Portal over SSL (https)
TCP Port 17992
Client Connection to AuraLinkPortal Application Server See below
TCP Port 17990
Client Connection to AuraLinkRouter See below
UDP 50,000-65,535 Inbound/outbound Media feeds to participants (6 ports per participant) See below


At this time the AuraLinkPortal Opens all UDP ports dynamically based on STUN communication between Client and Server so there is no need to open specific UDP ports on the firewall as long as ports in the above UDP range can be dynamically opened
Some Firewalls have a UDP default timeout. For example, on the Cisco PIX Firewall the UDP timeout is 2 min. If this parameter won’t be changed then the call will drop in exactly 2 minutes and the AuraLink client(s) would have to reconnect.
If you are not able to open up the above firewall ports, Proxy tunneling will be automatically enabled. This allows the client and server to tunnel the media over TCP ports 80 and 443. Please note that tunneling can reduce the overall quality of the AuraLink experience.