Support

System Requirements

This is what you need to run Auralink

Speed Test Your Connection

The providers below all offer speed tests of various capabilities. You can try them to determine your real-time bandwidth. A minimum bandwidth of 500 Kbps up and 2 Mbps down is required for multi-person video conferencing.

Argonne National Laboratory

Verizon

Comcast

SpeedTest.net

Contact Tech Support Using Auralink

You can log in to speak directly with one of our technical engineers, or you can provide us with a phone number where we can contact you.

Auralink Tech Support

2013 Holiday Schedule
On Auralink observed holidays, an answering service forwards all calls

to on-call service engineers who can respond to emergency requests.

Good Friday Friday, March 29, 2013
Memorial Day Monday, May 27, 2013
Independence Day Thursday, July 4, 2013
Day after Independence Day Friday July 5, 2013
Labor Day Monday, September 2, 2013
Thanksgiving Day Thursday, November 28, 2013
Day after Thanksgiving Friday, November 29, 2013
Christmas Day Wednesday December 25, 2013
New Years Day Wednesday January 1, 2014

Auralink Documentation

Auralink User Guide

Auralink Firewall Configuration Guide

Auralink Gateway Dial Plan

Auralink Login Installation

Auralink System Requirements

Auralink Quick Guest Guide

Auralink Audio Only Call Guide

Auralink Bandwidth Guide

Choosing Peripheral Devices for the AuraLink Desktop