# Auralink

> AI-powered asynchronous mediation that helps people express difficult perspectives and feel heard.

Auralink is the first asynchronous AI mediation platform. Users don't speak directly to each other — they speak to Ava, an AI mediator with super-human attention and patience. Ava synthesizes and articulates each person's perspective to the other through structured rounds, surfacing what usually goes unsaid. The process is calm, zero-bias, and asynchronous — both sides contribute at their own pace, anywhere, anytime.

Auralink is available as a consumer app on iOS and Android, and as Auralink Pro — an AI copilot for therapists.

## Use Cases

- Couples trying to reconnect and communicate more clearly
- Co-parents who need constructive, low-conflict communication
- Friends working through misunderstandings
- Individuals using Solo Mode for personal reflection and self-discovery
- Therapists using Auralink Pro to deepen disclosure and accelerate client progress

## How It Works

Ava guides participants through structured mediation rounds. Each person shares their perspective privately with Ava. Ava then synthesizes and presents each side's perspective to the other with clarity and empathy. No direct confrontation, no scheduling conflicts, no pressure. The process continues asynchronously until alignment emerges or key issues are fully surfaced.

## Consumer Features

- **AI-Powered Mediation**: Guided by Ava through structured, balanced rounds
- **Structured Process**: Deep-dives into each perspective and surfaces what usually goes unsaid
- **Asynchronous & Flexible**: Engage on your schedule, both sides contribute at their own pace
- **Zero Bias**: Perfectly objective — Ava never takes sides
- **Personal Metrics**: Empathy, Openness, and Engagement scores help you understand how you're being perceived
- **Alignment Scoring**: See where you agree vs. diverge so you know where to focus
- **Sentiment Scoring**: Track the emotional temperature throughout the mediation
- **Mediation Summary**: Comprehensive overview of all issues, perspectives, and details
- **Perspective 360**: Analysis of each person's thoughts and feelings (Plus+)
- **Mediation Narrative**: Personalized chronicle of the entire mediation (Plus+)
- **Trends**: Track how alignment and sentiment shift over time (Plus+)
- **Export Functionality**: Download and share mediation results (Plus+)

## Consumer Pricing

- **Starter (Free)**: 1 active mediation, 1 mediation per month, basic summary, round recaps, metrics
- **Plus+ ($10/month or $7/month billed annually)**: Unlimited mediations, enhanced summary, Trends, Perspective 360, Mediation Narrative, export. 7-day free trial included. Only one person needs Plus+ — features extend to both participants.

## Consumer Links

- [Home](https://www.auralink.com/)
- [Features](https://www.auralink.com/features)
- [Pricing](https://www.auralink.com/pricing)
- [Privacy](https://www.auralink.com/privacy)
- [Insights](https://www.auralink.com/insights)
- [Contact](https://www.auralink.com/contact)
- [Install](https://www.auralink.com/install)
- [iOS App](https://apps.apple.com/us/app/auralink-ai-powered-mediation/id6737287525)
- [Android App](https://play.google.com/store/apps/details?id=com.artiqulate.artiqulate)

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# Auralink Pro

> The AI copilot for therapists. Clinical insights delivered between sessions so every session goes deeper.

Auralink Pro is an AI-powered clinical tool designed for therapists. It extends therapy beyond the session by giving clients a guided space to explore and articulate their thoughts with Ava. Therapists receive clinical insights, session narratives, key findings, and progress metrics — all before the next appointment. Auralink Pro is HIPAA compliant and built for clinical confidence.

Auralink Pro supports both couples therapy (AI-powered mediation) and individual therapy (AI-guided discovery). Clients share more with Ava than they typically do in session — the digital intermediary lowers the trust barrier, surfacing sensitive topics that might otherwise take months to emerge.

## Benefits for Therapists

- **Deepen Disclosure**: Clients tell Ava what they hold back in session. Sensitive topics surface that rarely come up in person.
- **Keep Clients Engaged**: Therapy continues between sessions. Clients work with Ava on their own time.
- **Accelerate Progress**: What usually takes months of trust-building happens in days. Solo clients open up sooner. Couples get past posturing to what matters.
- **From Referee to Clinician**: In couples therapy, each partner shares honestly with Ava first. You get the facts of the relationship and can focus on real clinical work.
- **Empower Clients**: Ava helps clients find language for their experience. Couples hear each other safely. Clarity replaces confusion.
- **Increase Retention**: Clients feel heard and see visible progress. Therapy stops feeling stuck.
- **Walk In Prepared**: Clinical findings, session narratives, key issues, and breakthroughs are waiting on your dashboard before each appointment.
- **Expand Visibility**: 360° view of every client — alignment, sentiment, and progress tracked across sessions.

## Pro Features

- **Dashboard**: All client sessions and progress in one place
- **AI-Powered Mediation**: Ava guides couples through structured, asynchronous mediation. Each partner shares their perspective without direct confrontation.
- **AI-Guided Discovery**: Solo clients work with Ava between sessions to explore sensitive topics and surface patterns they can't yet articulate in person.
- **Metrics & Trends**: Track depth, clarity, alignment, and sentiment across sessions. Personal metrics on empathy, openness, and engagement.
- **Ava's Insights**: Themes and undercurrents identified during each stage of a session
- **Clinical Findings**: Attachment cycles, emotional disengagement patterns, insight breakthroughs distilled into clinically meaningful findings
- **Key Issue Summaries**: The three most significant focus areas per session and how each emerged
- **Perspective 360**: Each person's perspective distilled — what matters most, how they see the other, and what they need to feel understood
- **Session Narratives**: Rich narrative covering experiences, perspectives, emotional impacts, and key turning points
- **Highlights**: Bookmark important moments for quick reference
- **Client Notes**: Add reflections, context, or reminders alongside Ava's findings
- **Easy Client Onboarding**: Invite clients and start sessions in a few clicks

## Pro Pricing

- **Free Trial**: 30 days, full access, 5 licenses included. No credit card required.
- **Monthly**: $29/month per license
- **Annual**: $279/year per license (save 20%)
- Unlimited client sessions included with every license
- BAA (Business Associate Agreement) included with every account
- Licenses can be added or removed anytime

## Security & Compliance

- **HIPAA Compliant**: Meets all HIPAA Security Rule requirements (technical, administrative, and physical safeguards)
- **SOC 2 Infrastructure**: Hosted on Aptible, purpose-built HIPAA-compliant infrastructure
- **End-to-End Encryption**: TLS 1.2+ in transit, AES-256 at rest
- **Zero AI Retention**: Uses Anthropic's AI with a strict zero retention policy — no session data is stored or used for model training
- **BAA Included**: Business Associate Agreement included with every Pro account at signup
- **Access Controls**: Role-based access, secure logins, session protections. Staff cannot view session content without explicit approval.
- **Audit Logging**: Time-stamped audit trails for compliance and accountability
- **Penetration Testing**: Regular testing conducted with Astra Security

## Pro Links

- [Home](https://www.auralink.com/pro)
- [Features](https://www.auralink.com/pro/features)
- [Benefits](https://www.auralink.com/pro/benefits)
- [Security](https://www.auralink.com/pro/security)
- [Pricing](https://www.auralink.com/pro/pricing)
- [Tutorials](https://www.auralink.com/pro/tutorials)
- [Contact](https://www.auralink.com/pro/contact)
- [Business Associate Agreement](https://www.auralink.com/pro/baa)
- [Log In](https://app.auralink.com)
- [Sign Up](https://app.auralink.com/sign-up)

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## Privacy & Security (Consumer)

- Enterprise-grade, cloud-based security protocols
- End-to-end encryption at every stage including transmission
- De-identified data processing — AI-processed data is not linked to user accounts
- Strict access control with authorized-only data access
- Comprehensive audit trail of internal access

## Legal

- [Terms of Service](https://www.auralink.com/legal/terms)
- [Privacy Policy](https://www.auralink.com/legal/privacy-policy)
- [End User License Agreement](https://www.auralink.com/legal/eula)
- [Business Associate Agreement (Pro)](https://www.auralink.com/pro/baa)

## Contact

- Email: support@auralink.com